If you experience an issue with Chrome showing a black screen when playing a video follow the steps below to resolve
- Open Google Chrome
- Click on Customize and Control Google Chrome (3 dots at the top right hand side of the Chrome Window and click on Settings
- Scroll Down to and click on Advanced
- Scroll down to System
- Turn off Use hardware acceleration when available
- Click Relaunch. Google Chrome will now restart and video will play ok
